UnitechEDI Support

Amazon is now requiring that all EDI implementation and trouble tickets be handled through their Vendor Central or Advantage systems. As a result, we have found it necessary to ask clients to include UnitechEDI as a contact on their Amazon account.

If you sell directly to Amazon, you should have a Vendor Central account with them. If you sell on consignment through their Advantage program, you will not have a Vendor Central account, but will have an account on their Advantage system.

To add a contact record for UnitechEDI:

• log in to Vendor Central or Advantage, respectively, and click on the Settings tab.
• on the Settings page, click the link to Manage Contacts
• scroll down to the Contact Individuals section of the page and click the Create New Contact button
• fill in the form with the following:

• once you've submitted the completed form, the new contact will appear in the list. Click on the Send Invitation button to the right of the list entry.
• on the invitation page, scroll down to the User Rights section and check the EDI Monitoring box (this is the only user right that we will need)

• once the invitation has been sent, we will receive an email from Amazon, and we will complete the set up process