UnitechEDI Support

How Add UnitechEDI support to your Amazon Vendor Central or Advantage Account

Amazon is now requiring that all EDI implementation and trouble tickets be handled through their Vendor Central or Advantage systems. As a result, we have found it necessary to ask clients to include UnitechEDI as a contact on their Amazon account.

If you sell directly to Amazon, you should have a Vendor Central account with them. If you sell on consignment through their Advantage program, you will not have a Vendor Central account, but will have an account on their Advantage system.

To add a contact record for UnitechEDI:

  • log in to Vendor Central or Advantage, respectively, and click on the Settings tab.
  • on the Settings page, click the link to Manage Contacts
  • scroll down to the Contact Individuals section of the page and click the Create New Contact button
  • fill in the form with the following:
name - Rich Vettel

email - amazon@unitechedi.com

address - 198 Hagman Rd Suite C
city - Winthrop, MA 02152
phone - (800) 330 4094
 
  • once you've submitted the completed form, the new contact will appear in the list. Click on the Send Invitation button to the right of the list entry.
  • on the invitation page, scroll down to the User Rights section and check the EDI Monitoring box (this is the only user right that we will need)
  • once the invitation has been sent, we will receive an email from Amazon, and we will complete the set up process