General Knowledge


Top Ten things you need to know:

1. How to have UnitechEDI technical support connect to your EDI PC using GoToAssist.

2. How to Send files to Unitech.

3. How to Report a problem to Unitech.

4. How to view and understand the EDI.LOG.

5. How to resend a POA or Invoice.

6. How to access the Pubnet or ICC VAN website to view activity.

7. How to Update Software.

8. How to test if your Internet connection is working.

9. How to view User manuals and Quick Reference sheets.

10. What to do if the SAN number is not already in your Computer system.

1. Be sure to obtain Purchase Orders, process orders, and send Purchase Order Acknowledgments for Trading Partners.

2. Be sure not to have more than one instance of the Unitech EDIxl program running at a time.

3. Be sure to have NumLock key set correctly.

4. Be sure to view reports after processing EDI files.

5. Be sure to view screen for any error messages or unusual activity.